Privacy Policy

When you interact with Promise & Pine, we may collect the following types of information:

Personal Information: Name, email address, shipping/billing address, phone number, and payment details provided during checkout.

Order Details: Personalization information such as names, dates, and custom text submitted for customized products.

Technical Information: IP address, browser type, and usage data collected through cookies and similar technologies.

We use your information to:

Process and fulfill your orders.

Communicate order updates and customer support.

Improve our products, services, and website functionality.

Send promotional emails (only if you opt in).

We do not sell or rent your personal information. We may share data with trusted third-party service providers (such as payment processors, shipping carriers, and IT services) solely to complete your orders and improve our services. We may also disclose information if required by law.

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Our website may use cookies to enhance user experience and analyze website traffic. You can disable cookies through your browser settings, but some features may not function properly.

You have the right to:

Access, update, or delete your personal information.

Opt out of marketing communications at any time.

For privacy-related requests, please contact us at info@promiseandpine.com.

Our website and services are not directed toward children under 13. We do not knowingly collect personal information from children.

Promise & Pine reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with the new effective date.

If you have questions about this Privacy Policy or how your data is handled, please contact us:

Email: info@promiseandpine.com